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Any retail environment should provide shoppers with the ideal customer experience, which is why our security shopping centre specialists strive to help create the most comfortable and secure sales environment for our clients’ customers.
Octavian offers a detailed and professional service for shopping centres throughout the UK, Europe and the United Arab Emirates. We aim to provide a complete security solution by identifying and placing dedicated teams to deal with all your requirements including static guarding, alarm response, key holding, CCTV monitoring and car parking services.
Our team of specialists recognises the key values and beliefs of your industry and believe in working with you to achieve your aims and objectives.
Octavian endeavours to support loss prevention and promote the safety of your customers and employees so that they can relax and enjoy their experience at your centre. We are dedicated to tailoring every aspect of our solution to correspond with each individual requirement.
Services include store detectives, integration of CCTV, utilisation of electronic article surveillance for the protection of your merchandise/stock, and implementation of systems and procedures to monitor and control activity of your employees.
The officers which are deployed within our shopping centre division are trained on an additional package to our standard security officer scheme.
Understanding your specific needs, Octavian designs a vigorous and comprehensive training package in order to prepare and mould our officers to become a trusted representation of your organisation. The calibre of Octavian officers is second to none, and below is a brief outline of the type of qualifications which they hold:
Security Guard Retail Training
Basic Job Training Conflict Management Programme
Basic Job Training in Static & Patrol or Retail Security
Security Safety & Loss Prevention
Self Defence & Restraint Training
Customer Care Training
Bomb Awareness Training and the Terrorist Threat
Emergency First Aid Training – officers hold first aid medic cards
Fire Awareness Training
On the job training
Regular assessment and refresher courses
The Theft Act – Specific Training
Not only will our officers hold these credentials but he/she will fully know and understand your business, acting as an assistant to your customers and integrating with your employees.
Here at Octavian we understand the importance of image, which is why our officers act as a figure of sophistication with excellent deportment and customer care skills.
Octavian is also able to provide an industrial cleaning service to accompany the security services. This exclusive service is aimed at the common areas of the shopping centre.
